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3 fundamental rules that change management consultants will never tell you

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Why This Matters

This article highlights the often overlooked principles of change management that can significantly impact a company's ability to adapt quickly and stay competitive. Understanding these fundamental rules is crucial for tech companies and consumers alike, as rapid adaptation is essential in today's fast-paced digital landscape. Embracing these insights can lead to more effective change initiatives and sustained success in the industry.

Key Takeaways

Forget communication plans and training sessions. Here’s what you really need to know. In 1983, McKinsey consultant Julien Phillips published a paper in Human Resource Management describing what he called an “adoption penalty”: companies that failed to adapt quickly enough would inevitably fall behind. His ideas became McKinsey’s first change management model that it sold to clients.