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Your Pixel could soon help you diagnose issues with calls, mobile data, and Wi-Fi

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Why This Matters

Google's upcoming 'Connectivity health' feature for Pixel devices aims to simplify diagnosing and fixing issues related to mobile data, calls, and Wi-Fi. By providing users with real-time diagnostics and step-by-step solutions, it enhances user experience and reduces reliance on external support. This development underscores Google's focus on empowering consumers with more self-service tools for device maintenance, potentially setting a new standard for smartphone troubleshooting.

Key Takeaways

Joe Maring / Android Authority

TL;DR Google is working on a new “Connectivity health” feature for Pixel devices.

It will identify issues with mobile data connectivity, calls, and Wi-Fi.

It will also help users fix identified issues with step-by-step instructions.

Google offers plenty of options for running self-diagnostics on Pixel phones. Whether you’re experiencing touch issues or Bluetooth connectivity problems, your Pixel can help with step-by-step troubleshooting. Now, it seems Google is planning to make it easier for users to diagnose and fix common issues with mobile data, calls, and Wi-Fi on their Pixels.

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While looking into the latest Pixel Troubleshooting app (v1.0.962958926), we came across and manually enabled a new set of troubleshooting options that Google is working on. When the feature rolls out, users will see a new “Connectivity health” option in their Pixel’s “Network & internet” settings. Tapping it will let users know whether their phone has detected an issue with Wi-Fi, mobile data, or calls.

The feature will also provide further help with dedicated “Mobile data diagnostics,” “Call diagnostics,” and “Wi-Fi diagnostics.”

Mobile data diagnostics will let users check their data connectivity and speed. It will also show recommendations to improve their cellular data connectivity. For example, it suggested setting Private DNS to “off” or “automatic.” It will then generate a report of all the settings changed during the process. Once everything is done, the Connectivity health option will show a “Normal” status.

Call diagnostics and Wi-Fi diagnostics could also work in a similar way. However, it seems those features aren’t ready yet. We could only see their initial screens, and the troubleshooting steps weren’t showing up. Call diagnostics will help users identify issues with incoming and outgoing calls, while Wi-Fi diagnostics will let users diagnose issues with their Wi-Fi connection.

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