Skip to content
Tech News
← Back to articles

Google just scared some Pixel Watch owners, but there’s good news

read original more articles
Why This Matters

This incident highlights the importance of clear communication and reliable software support in the wearable tech industry. It reassures consumers that legacy devices like the first-generation Pixel Watch remain supported, emphasizing Google's commitment to device longevity. The situation also underscores the need for users to keep their devices updated to ensure compatibility with essential apps like Google Health.

Key Takeaways

Rita El Khoury / Android Authority

TL;DR Some first-gen Pixel Watch owners saw a warning suggesting their watches would lose Google Health sync support.

Google has now clarified that the warning was caused by a bug and confirmed that legacy Pixel Watch and Fitbit devices remain fully supported.

Google Health requires Wear OS 4 or newer on Pixel Watch and other Wear OS devices, and Google has already fixed the erroneous warning.

Some first-generation Pixel Watch owners got a rude shock yesterday after seeing a warning suggesting their smartwatch was about to lose support for Google Health sync. Folks took to Reddit to express their concerns and frustration with Google’s supposed move. However, the company has now confirmed that the warning was shown by mistake and that the original Pixel Watch remains supported.

The wording of the warning was particularly alarming, given that the original Pixel Watch is now several years old and has long since been replaced by newer generations.

Reddit

Thankfully, Google has confirmed that no such shutdown is planned.

“We spotted this, too, and can confirm that the Google Health App and Coach fully support legacy Pixel Watch and Fitbit devices,” a Google spokesperson told Android Authority. “We are aware of a bug that was incorrectly showing a message to some users, and it has been fixed.”

In other words, if you own a first-generation Pixel Watch and saw the warning, there’s no need to panic. Google says the message was the result of a bug rather than an indication that support for the watch was being discontinued.

... continue reading