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OpenAI confirms ChatGPT is down as logins and signups fail

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Why This Matters

The widespread outage of ChatGPT and related OpenAI services highlights the growing reliance on AI-driven platforms in the tech industry. It underscores the importance of robust infrastructure and contingency planning to ensure service continuity for consumers and businesses alike.

Key Takeaways

ChatGPT is experiencing a major outage, and users are unable to sign in, create accounts, or load chats, including previous conversations.

The outage started at approximately 8 PM ET on Wednesday, August 19, and is affecting users worldwide, including those in the US and Europe.

If you are affected, ChatGPT will get stuck at loading animations for the sidebar, and you won't be able to send messages due to "too many concurrent requests" errors. New signups and logins on chatgpt.com are also failing.

ChatGPT is unable to load chats

Source: BleepingComputer

This outage also affects OpenAI's coding platform, Codex. Thankfully, OpenAI is aware of these issues and has already acknowledged them on the status page.

OpenAI says it has identified that users are running into login issues across the impacted services, and that it is "working on implementing a mitigation."

The outage also affects the OpenAI API, with as many as 12 API endpoints listed as having issues on the company's status page.

Update 1: As of 8:15 PM ET, OpenAI has marked the incident as identified and still ongoing, roughly 14 minutes after it began. We continue to run into issues in our tests.