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Deloitte survey: only 15% of firms have scaled multi-agent AI deployments

read original get Co-Intelligence: Living and Working with AI" by Ethan Mollick → more articles
GoKawiil Brief

Deloitte surveyed 501 senior business leaders driving AI strategy and found most companies remain stuck testing or expanding AI agents rather than running them at scale. Just 15% have achieved orchestrated multi-agent deployments across functions like customer service, IT and engineering, while 42% are still testing small numbers of agents and 43% are expanding pilots.

Why It Matters

GoKawiil's interpretation of the reporting above, not reported fact.

The findings suggest that despite heavy investment and hype around agentic AI, most organizations lack the data infrastructure, governance, and integration capabilities needed to move beyond pilots. With nearly two-thirds of leaders rethinking their business models, the gap between ambition and execution could determine which companies capture AI's productivity gains first.

Key Takeaways
Worth a Look

Co-Intelligence: Living and Working with AI" by Ethan Mollick — If your organization is stuck between piloting AI agents and actually scaling them, this book is a practical guide to rethinking workflows and roles around AI. Mollick writes for business readers, with hands-on framing for how teams can work alongside AI rather than around it — exactly the workforce transformation the Deloitte findings point to.

See Co-Intelligence: Living and Working with AI" by Ethan Mollick on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.

Source: zdnet.com — Vala Afshar, 2026-08-24

Published there as: “Businesses must reinvent their processes and workforce to scale agentic AI adoption”

Read the original report → The summary and analysis above are GoKawiil's own, written from reporting by the source above. Facts and quotes belong to the original publisher.