Pew survey: most Americans want disclosure when doctors use AI tools
A Pew Research Center poll of 3,488 US adults found roughly a quarter have used AI chatbots to diagnose symptoms, mostly for convenience and cost savings, with nearly all reporting the information was at least somewhat helpful. The same survey found Americans express greater unease about AI being used by their doctors and providers than about using it themselves, and want to be told when it's involved in their care.
GoKawiil's interpretation of the reporting above, not reported fact.
Chatbots can produce confident-sounding but false answers, a risk that becomes more serious when applied to medical decisions rather than casual queries. As health systems adopt AI for diagnostics and documentation, the demand for disclosure signals a trust gap that could shape upcoming regulation and clinical policy.
- About 25% of surveyed adults use AI chatbots to help diagnose symptoms.
- 95% found chatbot health information at least somewhat helpful, per Pew.
- Patients trust their own AI use more than their doctor's undisclosed use of it.
Omron Platinum Blood Pressure Monitor — If you're turning to chatbots to interpret symptoms, real measurements beat guesswork — an at-home upper-arm cuff from Omron gives you actual numbers to bring to your doctor. It stores readings and syncs to a phone app, so you can track trends over time instead of relying on an AI's interpretation alone.
See Omron Platinum Blood Pressure Monitor on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.Source: cnet.com — Macy Meyer, 2026-08-24
Published there as: “Americans Want to Know When Their Healthcare Providers Use AI”
Read the original report → The summary and analysis above are GoKawiil's own, written from reporting by the source above. Facts and quotes belong to the original publisher.