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Uber launches live video streaming for teen accounts

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Why This Matters

Uber's introduction of live video streaming for teen ride accounts enhances safety by allowing parents to monitor rides in real-time. This development reflects a growing trend of increased safety features in ride-sharing apps, addressing parental concerns and boosting consumer confidence. However, it also raises privacy considerations for drivers and teens, highlighting the ongoing balance between safety and privacy in tech solutions.

Key Takeaways

In Brief

Uber said Tuesday it is introducing a new live video streaming feature for parents to keep track of their children’s safety during rides. The company said that the feature will roll out across the U.S. nationwide in the coming weeks.

The new live streaming feature uses the driver’s selfie camera for the video feed. Once the ride starts, the parent or guardian account gets a notification if the video stream is available. If they choose to watch the stream, both the driver and the teen are notified.

Image Credits: Uber Image Credits:Uber Image Credits: Uber Image Credits:Uber

Uber said that only parents’ or guardians’ accounts linked to the teen’s account can look at the live stream. There is no opt-out for others who might be traveling with the teen to not appear on the live feed.

Once the ride ends, no one, including the driver, the teen, or the parent or the guardian, has access to the video. While Uber said the video is “encrypted,” it is not clear if it’s end-to-end encrypted, meaning that Uber would not be able to access the recording. A spokesperson for Uber did not say when asked by TechCrunch.

The company said that the feature is live in nine markets, including Atlanta, Cleveland, Rhode Island, and others. Over the coming weeks, it will be available across the entire United States.

Uber first debuted teen accounts in the U.S. in 2023, and since then it has expanded the feature to more than 50 countries.