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WhatsApp Adds Security Measures to Help Prevent Accounts From Being Hacked

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Why This Matters

WhatsApp's new security features, including the upgrade from PINs to complex passwords and the ability to add multiple passkeys, significantly enhance account protection for its over 2 billion users. These updates reflect a broader industry shift towards stronger, multi-layered security measures, helping to safeguard user data amidst increasing cyber threats.

Key Takeaways

WhatsApp announced Tuesday that it has two new security features to help prevent accounts from being hacked — upgrading PINs to passwords and allowing users to add more passkeys.

The Meta-owned app also announced that when you receive calls from someone outside your contact list, you’ll get more information and context about the caller, such as whether the phone number is originating from another country.

WhatsApp did not immediately respond to a request for comment.

The security features come on the heels of other privacy-centered tools implemented in recent months, including a Scam Alert tool to flag incoming scam messages. In late June, the company said it would allow people to create usernames so their phone numbers would not be visible.

WhatsApp, launched in 2009, is by far the world’s most widely used messaging app, with more than 2 billion active users. Next on the list are Facebook Messenger, Snapchat and Telegram.

Opt for passwords over PINs

Since early 2017, WhatsApp users have used a six-digit PIN, either when installing the app on a new device or verifying their account phone numbers. Now, the company is letting you upgrade your PINs to passwords, which can consist of numbers, letters and special characters.

You can keep your old PINs if you want. If you prefer passwords instead, WhatsApp lays out the requirements on this web page: Passwords must be at least eight characters and include at least one number and one letter.

To create a password, go to your WhatsApp Settings, select Account, then Password.

Using a PIN or password is part of the app’s optional two-step verification process. When people log in to the app, they’ll get a text message code (first step) and then provide their PIN or password (second step) to open the app.

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