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Google’s smartest Pixel 11 Pro feature is already driving me crazy

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Why This Matters

While Google's HiLight feature on the Pixel 11 Pro aims to revive the nostalgic notification LED experience, its current confusing setup undermines its potential, frustrating users and highlighting the importance of intuitive design in smartphone features. This underscores the ongoing challenge for tech companies to balance innovative features with user-friendly implementation, directly impacting consumer satisfaction and brand trust.

Key Takeaways

Shimul Sood / Android Authority

I’ve only had the Pixel 11 Pro XL for a few days, and somehow that’s still been enough time for it to remind me why I’ve had trust issues with Pixels all year. I really do try to give these phones a fair shot. I look for the good stuff, I get excited about the new features, and every time, I hope this will finally be the Pixel that doesn’t make me question my life choices a few days in.

This time, HiLight is doing the damage. And the annoying part is that I actually love the idea. It reminds me of the notification LEDs we used to have back in the day. I was quite excited to play around with it on my Pixel 11 Pro XL because, honestly, I’ve missed having something like this on a phone. Then I actually tried using HiLight.

What should have been a simple bit of customization turned into a confusing mess of menus, favorite contacts, disappearing options, and me repeatedly wondering whether I was doing something wrong. Spoiler: I wasn’t. HiLight is a great idea, but right now it is an absolute mess.

Have you tried HiLight on your Pixel 11 Pro? 19 votes Yes, and it works great for me. 42 % Yes, but setting it up was a mess. 11 % It's not working for me. 21 % I've given up on Pixels entirely. 26 %

Why am I jumping through hoops for a color?

Shimul Sood / Android Authority

First and foremost, my gripe with HiLight is simple: why is something this basic so complicated? I went in thinking I’d spend a couple of minutes assigning different colors to my friends and family. Instead, Google somehow turned it into a treasure hunt.

Naturally, I started in the Settings app. That’s where HiLight lives, and on my Pixel 11 Pro XL, it was already enabled by default. So far, so good. I assumed I’d open it, see my contacts, pick the people I wanted, choose their colors, and be done. That would make sense, right? Well, apparently not.

It works, sure, but why am I bouncing between two apps for something this simple?

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