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ZDNET's key takeaways
ChatGPT Work can tackle real small-business chores.
The AI saved me time across five very different tasks.
The results can be useful, but still need human review.
Here at ZDNET, we've been diving into ChatGPT Work and its cousin, Claude Cowork, the agentic multi-step AI tools that are providing substantial productivity benefits to the folks who use them.
Also: How to use ChatGPT Work - and my top 10 tips for getting started with agentic AI
Over the past few months, I've been putting both tools to work. In this article, I'll spotlight five ways I use ChatGPT Work in my business. Keep coming back to ZDNET, because over the coming weeks, I'll also be doing deeper dives on individual projects using both ChatGPT Work and Claude Cowork.
1. Scanning email
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