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OpenAI confirms ChatGPT outage as users report errors

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Why This Matters

The recent ChatGPT outage highlights the vulnerability of AI-driven services that many businesses and consumers rely on for productivity and communication. As OpenAI works to resolve the issue, it underscores the importance of robust infrastructure and contingency plans in the rapidly evolving AI industry.

Key Takeaways

ChatGPT Work is experiencing a partial outage, and users across multiple subscription plans may be unable to start or continue tasks.

The outage started at approximately 11:04 AM ET on Monday, August 31, and is causing elevated latency and errors for ChatGPT Work users.

Plus subscribers appear to be particularly affected, with Work mode currently unavailable for some users.

If you are affected, you may be unable to start new tasks in ChatGPT Work or continue tasks that are already running due to elevated errors and latency.

Thankfully, OpenAI is aware of these issues and has already acknowledged them on the status page.

OpenAI says it has identified that users are experiencing elevated errors across the impacted services, with Plus users particularly affected because Work mode is currently unavailable.

"User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing to work on a mitigation," OpenAI said in its latest update.

The incident was first acknowledged at approximately 11:04 AM ET, when OpenAI said users were experiencing elevated latency for the impacted services.

As of 12:02 PM ET, the outage remains ongoing, and OpenAI says users across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work while it continues to work on a mitigation.