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Microsoft's latest Windows update breaks cursors, wallpaper, and more - what to do if you're affected

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Why This Matters

The recent Windows 11 preview update introduces significant usability issues, notably affecting mouse cursor personalization and potentially other features. This highlights the ongoing challenges in balancing new feature rollouts with stability, underscoring the importance for consumers and the industry to carefully evaluate updates before installation. Addressing such bugs quickly is crucial to maintaining user trust and system reliability.

Key Takeaways

Lance Whitney/ZDNET

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ZDNET's key takeaways

The latest Windows 11 update creates a glitch with the mouse cursor.

Any personalized settings for the mouse cursor are wiped out or reset.

The only option for now is to uninstall the update.

Windows 11 users who installed the September preview update are running into a bug that impacts the mouse. Released on August 27, the update is wiping out or modifying the personalized settings that people have set up for their mouse cursor. As a result, the cursor may appear too large or too small or might not show up at all.

On its Windows 11 known issues and notifications page, Microsoft described the problem, reporting that the mouse cursor personalization settings are changed or reverted to standard settings after the August 27 Windows update (KB5120998) is installed. The description of the issue is based on reports the company has received from Windows users.

"The issue is described as resulting in appearance regressions and intermittent animation changes," Microsoft said. "Some reports mention that high-DPI mouse cursors are replaced with larger, white cursors, and custom cursor animations reverting to standard settings. Attempts to restore the previous cursor customization are reported to be unsuccessful."

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