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Pixel 11’s big modem switch hasn’t ended familiar connectivity complaints

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Why This Matters

The switch to a MediaTek modem in the Pixel 11 series was expected to improve connectivity, but early reports indicate some users are experiencing persistent issues with 5G, Wi-Fi, and Bluetooth. This highlights the challenges of integrating new hardware components and the importance of thorough testing before widespread release, especially for flagship devices. For consumers and the industry, it underscores the need for ongoing software updates and support to resolve connectivity problems quickly.

Key Takeaways

Joe Maring / Android Authority

TL;DR Some Pixel 11 owners are reporting connectivity problems, including unreliable 5G/mobile data, Wi-Fi dropouts, and Bluetooth issues.

The reports are limited to a small number of users, with plenty of Pixel 11 owners saying their connectivity is working perfectly.

It’s too early to blame the new MediaTek modem, as carriers, network conditions, routers, firmware, and individual hardware could all be factors.

Google’s switch from Samsung Exynos to a MediaTek modem on the Pixel 11 series was supposed to close one of the longest-running chapters in Pixel history. After years of complaints around reception, connectivity, and cellular battery drain, the new modem arrived as one of the generation’s most meaningful upgrades.

But just weeks after the Pixel 11 series went on sale, some owners are reporting connectivity problems that sound uncomfortably familiar. Reports across Reddit include phones showing a 5G icon with no internet access, refusing to connect to Wi-Fi, dropping Wi-Fi performance, and struggling to maintain a cellular connection.

Are you having connectivity problems with your Pixel 11? 71 votes Yes, mobile network! 14 % Wi-Fi is the problem child 7 % Bluetooth is acting up 1 % Multiple connectivity issues 11 % Everything works perfectly 66 %

One Pixel 11 Pro XL owner reported losing both 5G data and Wi-Fi after the phone had been idle. Other owners are reporting similar experiences. One Pixel 11 Pro owner reported much worse cellular service than their previous Galaxy phone, despite using the same carrier and locations. Another Pixel 11 owner reported unusually slow Wi-Fi speeds and said the phone was repeatedly switching between 2.4GHz and 5GHz networks.

A separate Pixel 11 Pro XL report describes severe Wi-Fi problems, with the connection becoming unusable after a few minutes, even after extensive troubleshooting.

It’s not all bad news Notably, these reports appear limited to a small number of Pixel 11 users. Our test comparing the Pixel 11 Pro with the Pixel 10 Pro found the newer phone retained 5G in an area with weak signal where the older model dropped to 4G, while delivering faster cellular download speeds indoors and outdoors. It also consumed less battery when streaming video on mobile data.

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