GoKawiilSurveyMonkey rolls out major AI-driven redesign of its survey platform
SurveyMonkey has launched its largest product overhaul since the company started in 1999, embedding AI tools throughout the platform. The update is designed to help users create surveys more quickly and to convert raw respondent feedback into actionable insights for businesses.
GoKawiil's interpretation of the reporting above, not reported fact.
Survey tools have long struggled with low response rates and data that's hard to translate into decisions, so automating both survey creation and analysis could restore relevance to a format many businesses have started to abandon. It also signals how legacy software companies are using AI not just as a feature add-on but as a core reason to justify a full platform rebuild.
- SurveyMonkey's redesign is its biggest since founding in 1999
- AI is used to speed up survey creation for users
- AI also helps convert feedback into actionable business insights
Source: fastcompany.com, 2026-09-01
Published there as: “SurveyMonkey is betting AI can make surveys useful again”
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