Survey finds 27% of Americans treat AI chatbots as friends; Apple's Siri avoids that design
A Washington Post-Elon University poll found that more than a quarter of Americans use AI chatbots like ChatGPT or Gemini for emotional or personal support, with many saying they consider these tools friends or a way to feel less alone. Apple executives Craig Federighi and Greg Joswiak previously said Siri AI is deliberately built to avoid this kind of engagement-driven, sycophantic behavior seen in rival chatbots.
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The findings raise concerns that emotionally dependent chatbot use could deepen social isolation by substituting for real human relationships rather than supplementing them. Apple's stated approach positions Siri as a contrarian bet against an industry trend of maximizing engagement through emotionally manipulative design, which could become a meaningful differentiator as scrutiny of AI's psychological effects grows.
- 27% of Americans use AI chatbots for personal, emotional, or social needs, per the survey.
- Nearly a third of frequent users consider their chatbot a friend, and 4 in 10 use it to feel less alone.
- Apple says Siri AI is intentionally designed to avoid the sycophantic, engagement-driven patterns common in other chatbots.
Apple HomePod mini — If you want Siri as a helpful assistant rather than a pseudo-friend, the HomePod mini puts it exactly where it belongs — handling timers, music, messages and smart home controls by voice. It's a compact speaker that fits any room and ties neatly into the rest of your Apple devices.
See Apple HomePod mini on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.Source: 9to5mac.com — Ben Lovejoy, 2026-09-02
Published there as: “Siri AI won’t be your friend, and here’s why that really matters”
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