FCC proposes scorecard rating phone carriers on robocall blocking
The FCC announced plans to build a public scorecard grading wireless, wireline, and VoIP providers on how well they block illegal robocalls. The rating could use numeric scores, letter grades, or risk categories, drawing on call-blocking statistics, complaint data, and enforcement records. The measure would apply to retail voice providers but exclude wholesale-only carriers.
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Robocalls remain one of the most common consumer complaints to the FCC, and current disclosures mostly confirm paperwork compliance rather than actual effectiveness. A public scorecard could pressure carriers to invest more in blocking technology since poor grades would be visible to customers choosing a provider. However, its real impact hinges on design choices, like how blocking of legitimate calls is weighed and how accessible the ratings are.
- FCC will rate phone carriers on robocall-blocking performance, not just compliance paperwork
- Scorecards may use numeric, letter, or risk-level grades based on complaints and enforcement data
- Rule would cover retail voice providers but exempt wholesale-only carriers
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See Panasonic KX-TGD832W Cordless Phone on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.Source: arstechnica.com, 2026-09-02
Published there as: “FCC plans robocall scorecard to grade phone companies on spam call blocking”
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