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OpenAI confirms ChatGPT is down ahead of 'Astra' model launch

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Why This Matters

The widespread outage of ChatGPT and Codex highlights the ongoing challenges in maintaining reliable AI services, especially as OpenAI prepares to launch its next major model, Astra. This disruption underscores the importance of robust infrastructure and contingency planning in the rapidly evolving AI industry, impacting both consumers and developers relying on these tools.

Key Takeaways

ChatGPT and Codex are experiencing a major outage, with users reporting errors across nearly every major ChatGPT feature.

The outage started at approximately 10:58 AM ET on Thursday, September 3, and is affecting ChatGPT conversations, login, search, file uploads, Voice mode, GPTs, image generation, Deep Research, Agent, ChatGPT Work, and other services.

OpenAI's Codex services are also affected by the outage.

If you are affected, ChatGPT may fail to load conversations, return errors when sending messages, or prevent you from using features such as Search, file uploads, image generation, Deep Research, and Voice mode.

Thankfully, OpenAI is aware of the problems and has acknowledged the outage on its status page.

"We are investigating the issue for the listed services," OpenAI said.

According to the company's status page, at least 15 ChatGPT components are affected, including Conversations, Login, ChatGPT Work, Codex in ChatGPT Desktop, Compliance API, Search, File uploads, Voice mode, GPTs, Image Generation, Deep Research, Agent, ChatGPT Atlas, Sites, and Connectors/Apps.

The outage comes ahead of the expected launch of OpenAI's next major AI model, Astra, which the company recently confirmed will be released soon.

OpenAI has not said whether today's outage is related to preparations for Astra, and it's unlikely the issues are related, as ChatGPT has frequent outages.

As of the time of writing, OpenAI is still investigating the elevated errors across ChatGPT and Codex