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Four major AI models suffer rare overlapping downtime

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Why This Matters

The rare simultaneous outages of major AI models by OpenAI, Anthropic, xAI, and Google highlight the vulnerabilities in cloud-based AI infrastructure, emphasizing the importance of robust system resilience for the tech industry and consumers relying on these services. Such incidents can disrupt a wide range of AI-powered applications, underscoring the need for improved fault tolerance and rapid incident response strategies.

Key Takeaways

Cloud-based AI models operated by OpenAI, Anthropic, xAI, and Google suffered a rare and overlapping set of significant service interruptions over a period of hours Thursday morning.

Anthropic first reported a “partial outage” related to “elevated errors on requests to Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5” at 9:23 am (all times Eastern). The company reported that it had “identified the cause” of the error roughly 15 minutes later, before reporting that “a fix has been deployed” and the issue was resolved by 12:16 pm. A separate incident report indicated “elevated errors on requests to Claude Sonnet 5” for a brief period just after noon.

OpenAI, meanwhile, reported “elevated errors across ChatGPT and Codex” were resulting in “degraded performance” as of 10:43 am Thursday morning. A mitigation put in place a little more than half an hour later led to the issue being marked as “resolved” by 12:55 pm.

As of this writing, xAI’s Grok currently displays a user-facing error message that the model “is experiencing issues” and that the company is “working on restoring service as quickly as possible.” User-submitted reports from DownDetector regarding Grok shot up from less than 10 just before 9 am to 1,365 by 9:45 am and have fallen to 273 as of this writing.