GoKawiilVast majority of new devices on market still don't give repair information to owners, but give themselves top marks for repairability
One year into the EU's repairability rules for smartphones and tablets, more than 80 percent of devices still lack the necessary repair information, Right to Repair Europe reports.
The campaign group says that mobile devices available in the trading bloc must include a mandatory self-reported repairability score, and the device maker has an obligation to publish information to help users repair their kit. These requirements came into force from June 2025.
Yet a review of the European Product Registry for Energy Labelling, where manufacturers are required to list where they publish the required information, found that few have so far fallen in line.
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Right to Repair says that of 2,334 records for smartphone models brought to market over the last year, only about 18 percent actually list a website where spare parts prices or repair instructions can be found.
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About half of the records simply have blanks where there should be a URL, while another 19 percent refer to a product page or support page not containing any relevant repair instructions or spare parts listings.
Some records even refer customers to Temu or AliExpress for spare parts and repair instructions.
Despite this, some of the blatantly non-compliant manufacturers still award themselves top marks for their repair information, resulting in a self-declared class A for repairability.
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