GoKawiilResolveHQ launches as open-source helpdesk built entirely on Cloudflare's stack
A developer released ResolveHQ, a self-hostable customer support helpdesk built using Cloudflare Workers, D1 database, R2 storage, and Queues rather than traditional cloud infrastructure. The tool offers ticket management, email threading, a public knowledge base, reporting, and opt-in AI-drafted replies, targeting small support teams that want to run their own instance.
GoKawiil's interpretation of the reporting above, not reported fact.
Building a full SaaS-style product entirely on Cloudflare's edge platform shows how far serverless edge computing has matured as an alternative to conventional cloud stacks like AWS. For small teams, a self-hostable option with built-in data export and deletion tools also addresses growing demand for control over customer data and compliance.
- ResolveHQ is fully self-hostable and runs on Cloudflare Workers, D1, R2, and Queues instead of traditional servers.
- It supports multi-tenant support workflows including roles, email threading per RFC 5322, and automation rules.
- AI-assisted replies are opt-in per workspace, and customer data can be exported or permanently erased on demand.
O'Reilly "Building Applications with Cloudflare Workers" (Serverless book) — If ResolveHQ's stack of Workers, D1, R2 and Queues makes you want to build your own edge-native app, a hands-on book on Cloudflare Workers is a great way to get grounded in the platform. It walks through the serverless runtime, storage bindings and deployment patterns the project relies on, so you can go from reading the source to shipping your own.
See O'Reilly "Building Applications with Cloudflare Workers" (Serverless book) on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.Source: github.com, 2026-09-11
Published there as: “Show HN: ResolveHQ – A Helpdesk Built on Cloudflare Workers, D1, R2 and Queues”
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