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The latest Windows 11 update may mess with your device’s audio – here’s the workaround

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Why This Matters

The recent Windows 11 update has introduced a bug that affects older USB audio devices, causing sound issues for some users. This highlights the ongoing challenges of balancing security updates with hardware compatibility in software maintenance. Consumers with legacy devices should be aware of this temporary workaround and stay updated on fixes from Microsoft.

Key Takeaways
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Lance Whitney/ZDNET

ZDNET’s key takeaways

The latest Windows update cuts off the sound on certain audio devices.

The glitch affects older USB devices such as speakers and headsets.

To temporarily fix the problem, switch the audio mode to Stereo.

Microsoft’s monthly Windows updates aim to fix bugs and vulnerabilities, but they also often create new glitches. That’s the case with the September Patch Tuesday rollout, which is apparently stifling the sound on certain older USB devices, including speakers, headphones, and microphones.

Also: Your Windows PC just got a big Bluetooth audio upgrade from Microsoft – hear the difference

In an update to its “Windows 11, version 25H2 known issues and notifications” page, Microsoft revealed that the KB5124008 Windows security update launched on Sept. 8 may cause the sound on some USB Audio Class 1.0 devices to fail.

As a result, users who installed the update could run into any of the following issues:

No audio output.

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