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Nvidia denies RTX 5090 warranty claims over faded serial numbers on bracket

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GoKawiil Brief

An RTX 5090 Founders Edition owner reported that Nvidia rejected an RMA request after 30 days, citing an unreadable serial number printed on the card's metal bracket. The user says the card wasn't tampered with, and several other Reddit users report similar warranty denials tied to the same faded serial number issue.

Why It Matters

GoKawiil's interpretation of the reporting above, not reported fact.

Unlike the RTX 4090, which had its serial number laser-etched for durability, the 5090's number is printed with ink, making it prone to fading from normal dust, oxidation, or handling. If Nvidia continues denying claims on this basis, it raises concerns about warranty fairness on a flagship GPU that costs thousands of dollars.

Key Takeaways
Worth a Look

GeForce RTX 5090 Founders Edition GPU — If you're chasing top-tier gaming and creative performance, the RTX 5090 remains the flagship choice for 4K gaming, ray tracing, and AI-accelerated workloads. Just be sure to keep original packaging and documentation handy in case you ever need warranty support, given the issues discussed in this article.

See GeForce RTX 5090 Founders Edition GPU on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.

Source: tomshardware.com — Zhiye Liu, 2026-09-16

Published there as: “Nvidia reportedly denies RTX 5090 warranty over faded serial number — $6,500 GPU blemish not an isolated incident, according to customers”

Read the original report → The summary and analysis above are GoKawiil's own, written from reporting by the source above. Facts and quotes belong to the original publisher.