Nvidia denies RTX 5090 warranty claims over faded serial numbers on bracket
An RTX 5090 Founders Edition owner reported that Nvidia rejected an RMA request after 30 days, citing an unreadable serial number printed on the card's metal bracket. The user says the card wasn't tampered with, and several other Reddit users report similar warranty denials tied to the same faded serial number issue.
GoKawiil's interpretation of the reporting above, not reported fact.
Unlike the RTX 4090, which had its serial number laser-etched for durability, the 5090's number is printed with ink, making it prone to fading from normal dust, oxidation, or handling. If Nvidia continues denying claims on this basis, it raises concerns about warranty fairness on a flagship GPU that costs thousands of dollars.
- Nvidia reportedly rejected an RTX 5090 warranty claim due to a faded bracket serial number.
- Multiple Reddit users report similar denials, suggesting a broader pattern rather than an isolated case.
- The RTX 5090's ink-printed serial number is less durable than the laser-etched one used on the RTX 4090.
GeForce RTX 5090 Founders Edition GPU — If you're chasing top-tier gaming and creative performance, the RTX 5090 remains the flagship choice for 4K gaming, ray tracing, and AI-accelerated workloads. Just be sure to keep original packaging and documentation handy in case you ever need warranty support, given the issues discussed in this article.
See GeForce RTX 5090 Founders Edition GPU on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.Source: tomshardware.com — Zhiye Liu, 2026-09-16
Published there as: “Nvidia reportedly denies RTX 5090 warranty over faded serial number — $6,500 GPU blemish not an isolated incident, according to customers”
Read the original report → The summary and analysis above are GoKawiil's own, written from reporting by the source above. Facts and quotes belong to the original publisher.