Having issues with Microsoft Copilot? Here’s what’s going on (Updated)

2026-09-17 | original

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Why This Matters

Microsoft Copilot experienced a service outage that temporarily disrupted access for users relying on the AI assistant for daily tasks, highlighting how dependent businesses and consumers have become on cloud-based AI tools. The incident, though resolved within hours, underscores the risks of centralizing productivity workflows around a single AI service.

Key Takeaways

Microsoft confirmed Copilot experienced operational issues starting around midday on September 17, 2026.
The outage was resolved by early evening the same day, with Microsoft confirming full restoration of service.
The incident illustrates the growing reliance on AI assistants for daily productivity and the disruption caused when such services go down.

Update, September 17, 2026 (5:21 PM ET): Microsoft now reports that Copilot should be back to full operational readiness.

Original article, September 17, 2026 (12:42 PM ET): If you rely on Microsoft Copilot, you may run into some difficulties trying to use it today. Microsoft has confirmed that its AI assistant is having issues at the moment.

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