Senators press FTC on Amazon Alexa, Walmart Sparky handling of 'Made in USA' queries
Senators Tammy Baldwin and Rick Scott have asked the FTC to investigate whether Amazon's Alexa and Walmart's Sparky shopping chatbots adequately surface information about domestically made products. The request cites a Columbia University Center for Law and the Economy study finding both assistants initially struggled or declined to confirm US-origin claims, though they could answer questions about foreign-made goods and eventually provided US-made results after prompts were reworded.
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As retailers increasingly rely on AI chatbots as an intermediary between shoppers and product listings, how those bots interpret and respond to queries can directly influence purchasing decisions and market visibility for domestic manufacturers. The senators' concern highlights a broader regulatory question about accountability for AI-driven search and recommendation systems, not just static webpage content.
- Senators Baldwin and Scott want the FTC to probe whether Alexa and Sparky bury 'Made in USA' product information.
- A Columbia University report found both chatbots initially failed to confirm domestic-origin claims despite being able to identify foreign-made goods.
- Amazon denies deliberately withholding country-of-origin data, saying it does provide manufacturing-location details.
Source: techspot.com — Skye Jacobs, 2026-09-18
Published there as: “Senators urge FTC to investigate whether Amazon and Walmart chatbots bury "Made in USA" products”
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