Google tests Gemini feature letting Pixel Phone app make customer-support calls for you
Android Authority found beta code in the Phone by Google app referencing a feature codenamed 'Hedwig,' publicly labeled 'Call for me.' The Gemini-powered tool would let the Phone app dial customer support lines, navigate automated voice menus, and hold your place in queue until a human agent is available.
GoKawiil's interpretation of the reporting above, not reported fact.
Google already limits perks like Hold for Me and Direct My Call to Pixel devices, so this AI-driven calling feature could become another way to differentiate Pixel hardware. It also signals a broader push to have Gemini handle tedious real-world tasks autonomously, not just answer questions, potentially reshaping how people interact with support hotlines.
- Feature codenamed 'Hedwig' found in Phone by Google beta code
- Gemini would autonomously navigate voice trees and hold your spot in line
- Likely to launch as another Pixel-exclusive calling perk, following past trends
Google Pixel 9 Pro — The Pixel line is where Google's most advanced calling features like Hold for Me and Direct My Call debut first, and this new Gemini-powered 'Call for me' feature looks set to follow the same pattern. If you want first access to AI-driven call automation as it rolls out, a Pixel phone puts you at the front of the line.
See Google Pixel 9 Pro on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.Source: androidauthority.com, 2026-09-21
Published there as: “Pixel phones could soon call customer support lines on your behalf”
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