Skip to content
Tech News
← Back to articles

Google tests Gemini feature letting Pixel Phone app make customer-support calls for you

read original get Google Pixel 9 Pro → more articles
GoKawiil Brief

Android Authority found beta code in the Phone by Google app referencing a feature codenamed 'Hedwig,' publicly labeled 'Call for me.' The Gemini-powered tool would let the Phone app dial customer support lines, navigate automated voice menus, and hold your place in queue until a human agent is available.

Why It Matters

GoKawiil's interpretation of the reporting above, not reported fact.

Google already limits perks like Hold for Me and Direct My Call to Pixel devices, so this AI-driven calling feature could become another way to differentiate Pixel hardware. It also signals a broader push to have Gemini handle tedious real-world tasks autonomously, not just answer questions, potentially reshaping how people interact with support hotlines.

Key Takeaways
Worth a Look

Google Pixel 9 Pro — The Pixel line is where Google's most advanced calling features like Hold for Me and Direct My Call debut first, and this new Gemini-powered 'Call for me' feature looks set to follow the same pattern. If you want first access to AI-driven call automation as it rolls out, a Pixel phone puts you at the front of the line.

See Google Pixel 9 Pro on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.

Source: androidauthority.com, 2026-09-21

Published there as: “Pixel phones could soon call customer support lines on your behalf”

Read the original report → The summary and analysis above are GoKawiil's own, written from reporting by the source above. Facts and quotes belong to the original publisher.