GoKawiilClass action accuses OpenAI of letting contractors read ChatGPT users' chats
A proposed class action filed September 16, 2026 alleges OpenAI ran an undisclosed program called 'Project Lily' in which outside contractors read, summarized and graded real ChatGPT conversations without disclosing this in its terms or privacy policy. The suit covers U.S. ChatGPT Plus users, with California and paid-subscriber subclasses, and excludes Enterprise, Business, Team, Edu and API customers. OpenAI was served September 21 and its response is due October 13, 2026; no class has been certified and there is nothing to claim yet.
GoKawiil's interpretation of the reporting above, not reported fact.
The complaint leans heavily on a September 2026 404 Media report about the program, suggesting the case could hinge on whether that reporting holds up in discovery. If certified, the case could test how AI companies must disclose human review of user conversations under California consumer-protection and privacy statutes, potentially reshaping disclosure norms across the industry.
- Lawsuit alleges OpenAI let contractors review ChatGPT conversations under 'Project Lily' without disclosure.
- No class has been certified yet, so there is nothing for users to claim currently.
- OpenAI must respond to the complaint by October 13, 2026.
Source: openclassactions.com — Steve Levine, 2026-09-24
Published there as: “Humans Are Reading Your ChatGPT Chats, Lawsuit Claims”
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