Google launches Live Avatar feature for Gemini Enterprise customers
Google has released Live Avatar for Gemini Enterprise users, a tool that pairs a lip-synced video avatar with its conversational AI agent to handle tasks like insurance claims over video chat. The feature can process live audio, screen sharing and video simultaneously while running backend tools and API calls, and follows the recent rollout of Gemini 3.8 Live and Gemini 3.8 Live Extended Thinking.
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Putting a synthetic face on customer service bots could make automated interactions feel more natural for businesses, but it also raises questions about how sensitive data shared during video calls, such as names and addresses, will be protected. Google has not said when the feature will reach the general public, and its safeguards so far are limited to curated avatars, a verification process for custom ones, and SynthID watermarking to flag AI-generated content.
- Live Avatar is now available to Gemini Enterprise customers, combining video avatars with Google's conversational AI.
- The tool can simultaneously process audio, video and screen sharing while executing backend tasks like filing claims.
- Google has not detailed a public release timeline or specific data-privacy protections for video interactions.
Source: cnet.com — Dashia Milden, 2026-09-25
Published there as: “Gemini’s Live Avatar Puts a Face on Its AI Agent. It’s Freaking Me Out”
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