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Hardware stores turn pest-control cats into social media draws

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GoKawiil Brief

Some hardware stores are promoting employees originally hired for pest control—store cats—as a way to attract customers. These animals are now featured in social media posts that have racked up thousands of views, according to reporting on the trend.

Why It Matters

GoKawiil's interpretation of the reporting above, not reported fact.

The trend suggests small retailers are looking for low-cost, organic ways to build brand personality and compete with larger chains and online retailers. It also points to how social media virality can turn an operational function, like pest control, into an unplanned marketing asset.

Key Takeaways
Worth a Look

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Source: wsj.com, 2026-10-12

Published there as: “Hardware Stores Have a Secret Weapon for Wooing Customers”

Read the original report → The summary and analysis above are GoKawiil's own, written from reporting by the source above. Facts and quotes belong to the original publisher.