Square launches AI-voice ordering kiosk priced at $1,999
Square has released a new hardware product called the Square Kiosk, a large pill-shaped touchscreen device that lets customers place orders by speaking with an AI agent. The company says the system understands a merchant's full menu and can respond to spoken requests for modifications or substitutions in real time. The 21.5-inch kiosk also includes presence detection, contactless payment and a card slot, and costs $1,999 plus a $99 monthly software fee for Square Plus or Premium subscribers.
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The launch signals Square's push to bring conversational AI into physical retail and food-service checkout, an area where voice ordering has historically struggled with accuracy and menu complexity. If adopted widely, it could reduce staffing needs at counters while changing how customers interact with self-service kiosks, though real-world performance and merchant costs will determine whether it catches on. The pricing structure suggests Square is betting on recurring software revenue alongside the hardware sale.
- Square Kiosk pairs a 21.5-inch touchscreen with an AI voice agent for ordering
- Device costs $1,999 plus a $99 monthly software fee, available now
- Targets Square Plus and Premium subscribers, combining hardware and recurring software revenue
Square Terminal — If Square's new AI-powered Kiosk is a bit much for your setup, the Square Terminal offers a compact, all-in-one way to accept payments and manage orders from the same ecosystem. It's a great entry point for small business owners curious about Square's hardware lineup before investing in a full kiosk system.
See Square Terminal on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.Source: theverge.com — Jay Peters, 2026-10-14
Published there as: “Square’s new kiosk lets you talk to AI for help with your order”
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