Yelp adds AI agent that calls restaurants to check wait times for users
Yelp has launched Check for Me, a new AI agent that calls restaurants on a user's behalf to check wait times and texts back updates within minutes. The feature expands Yelp Assistant, which already integrates with OpenTable for bookings and offers a Waitlist tool, alongside a new personalization feature called Keep Me Posted for scheduled recommendations.
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The rollout reflects Yelp's broader push into agentic AI across booking, hiring and recommendations, as stated by its chief product officer. It also points to an emerging dynamic where AI agents increasingly interact with businesses on consumers' behalf, which could add call volume for restaurants and change how people compete for reservations against bots.
- Yelp's Check for Me AI agent calls restaurants to check wait times and texts users back.
- Yelp Assistant now integrates with OpenTable and supports waitlist status updates.
- A new Keep Me Posted feature personalizes recurring recommendations based on user preferences.
Source: cnet.com — Macy Meyer, 2026-10-20
Published there as: “Yelp’s AI Assistant Can Call a Restaurant and Join the Waitlist for You”
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