GM revamps OnStar with AI assistant features beyond the car
General Motors is upgrading its 30-year-old OnStar service to incorporate AI, aiming to extend its usefulness beyond the vehicle itself and into daily life. The original system let drivers press a button to reach a human agent for navigation, directions, or emergency response after a crash.
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By weaving AI into OnStar, GM appears to be positioning the service as a broader personal assistant rather than just an in-car safety tool, which could help the company compete with tech firms offering voice assistants and connected services. This shift suggests automakers see ongoing software subscriptions as a growing revenue stream beyond the initial vehicle sale.
- GM is updating OnStar, its 30-year-old connected car service, with AI capabilities.
- The original OnStar relied on human agents reachable via a button for navigation and emergency help.
- GM aims to extend OnStar's role into users' daily lives beyond just driving.
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Published there as: “GM wants to turn your car into a personal AI assistant on wheels”
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