GoKawiilUber expands ChatGPT Work access to all 30,000 employees
Uber and OpenAI announced an expansion of their partnership, with Uber confirming its entire 30,000-person global workforce will now use ChatGPT Work, OpenAI's enterprise AI tool launched in July. Uber had piloted the tool with 1,000 employees earlier this year, where about 80% of early users were non-engineers across finance, operations, and product teams.
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The scale of this rollout suggests large companies are moving past limited pilots toward company-wide AI adoption, which could set a precedent other enterprises follow. Uber's VP Sumanth Sukumar indicates the company hasn't fixed specific use cases yet, instead planning to study how employees actually use the tool to shape future deployment — a sign that even adopters are still figuring out AI's practical value at scale.
- Uber is rolling out ChatGPT Work to its entire 30,000-employee global workforce.
- An earlier 1,000-person pilot showed heavy adoption by non-engineering staff for tasks like data analysis and localization.
- Uber has not disclosed costs and plans to evaluate usage patterns before finalizing how AI tools are deployed company-wide.
Source: techcrunch.com — Lucas Ropek, 2026-10-22
Published there as: “Uber puts all 30,000 employees on ChatGPT Work”
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