GoKawiilApple to repurpose Presto machines for sealed-box iPhone return checks
Apple is reportedly adapting its Presto iOS-updating machines to run diagnostics on returned iPhones without opening their sealed packaging, according to Bloomberg's Mark Gurman. Currently, staff must open sealed boxes to verify a returned iPhone works, which prevents it from being resold as new and forces a trip back to the warehouse for repackaging. Presto would scan and test the device through the sealed box, allowing a quicker refund and restocking process.
GoKawiil's interpretation of the reporting above, not reported fact.
This could cut costs and delays tied to processing legitimate returns while still guarding against theft schemes involving resealed, empty, or damaged boxes. It also shows Apple extending a tool built for pre-sale software updates into post-sale logistics, hinting at broader automation of its retail supply chain. The report comes just ahead of Apple's October 28 event, where the company is expected to unveil new Mac and iPad hardware.
- Apple is reportedly repurposing its Presto machines, originally used to update iPhone software before sale, to inspect returned iPhones.
- The new process would let Apple verify sealed returned iPhones work without opening the box, avoiding costly repackaging.
- The report precedes Apple's October 28 event, expected to feature new MacBook Pro, iPad mini, and iMac models.
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See Apple iPhone 15 on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.Source: engadget.com — Steve Dent, 2026-10-26
Published there as: “Apple will reportedly run diagnostics on returned iPhones without opening the packaging”
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