GoKawiilNew site HackerChurn ranks SaaS tools by Hacker News complaints
A newly launched site called HackerChurn analyzes public Hacker News comments from the past three years to identify which software products users criticize most often. It lists 101 platforms that met a threshold of at least three complaints across two separate threads, totaling 1,551 negative comments, and notes 139 instances where commenters said they built their own replacement. Each complaint is linked back to its original Hacker News comment, with counts updated nightly using AI labeling.
GoKawiil's interpretation of the reporting above, not reported fact.
The project turns scattered anecdotal gripes on a single forum into a structured, searchable signal about software dissatisfaction, which could be useful to buyers vetting tools or to vendors tracking reputation. Because it relies solely on Hacker News commenters and AI-based labeling, the rankings may skew toward the technical, English-speaking audience typical of that community rather than reflecting broader customer sentiment. The creators acknowledge this limitation by noting Hacker News is 'one source' among others they plan to incorporate, such as HissingKitty reviews.
- HackerChurn tracks 101 SaaS platforms based on negative Hacker News comments from the last three years.
- A tool needs at least 3 complaints across 2 different threads to appear on the list.
- 139 comments indicated users built their own replacement instead of continuing to use a flagged tool.
Source: hissingkitty.com, 2026-11-03
Published there as: “Show HN: HackerChurn – which SaaS tools HN wants to cancel”
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