GoKawiil9to5Mac poll: about 30% of early iPhone Duo buyers returned the device
A 9to5Mac reader poll of nearly 6,000 respondents who received early iPhone Duo units found that roughly 30% returned the device within Apple's 14-day refund window. Readers cited complaints including the loss of Touch ID, camera quality, an overly small outer screen, and an unusual form factor as reasons for returning it.
GoKawiil's interpretation of the reporting above, not reported fact.
The author argues this return rate isn't alarming given the device's radical design departure, heavy weight, altered aspect ratio and high price, which likely attracted buyers treating the purchase as an experiment rather than a firm commitment. Because the sample comes from an enthusiast readership rather than the general public, the figure may not reflect broader market return rates, so conclusions about the product's long-term success remain speculative.
- Nearly 30% of surveyed early iPhone Duo buyers returned the device within the refund window.
- Common complaints included loss of Touch ID, camera quality and a too-small outer screen.
- The poll reflects an enthusiast reader base, not necessarily the general buying public.
Apple iPhone Duo — If you're curious about the device everyone's debating, the iPhone Duo is the one to try for yourself given Apple's generous 14-day return window mentioned in the article. It's a genuinely new form factor worth experiencing firsthand before deciding if it fits your workflow. Pair it with a quality case to protect that unique design from day one.
See Apple iPhone Duo on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.Source: 9to5mac.com — Ben Lovejoy, 2026-11-12
Published there as: “30% of iPhone Duo buyers may have returned it, but I don’t think Apple should worry”
Read the original report → The summary and analysis above are GoKawiil's own, written from reporting by the source above. Facts and quotes belong to the original publisher.