GoKawiilFitbit Air users report persistent iPhone syncing failures via Error 16
Multiple Fitbit Air owners on Reddit and Google's support forum say their trackers cannot sync with Google Health on iOS, often freezing on a connection screen before showing Error 16. Reports date back to early October and continue into November, with affected users saying standard fixes like reinstalling the app, re-pairing, and resetting the device haven't resolved the problem. Some users who contacted Google support say they were told it's a known issue being worked on, but have received no follow-up.
GoKawiil's interpretation of the reporting above, not reported fact.
Repeated, unresolved sync failures on a health-tracking device undermine the core function users bought it for, turning otherwise working hardware into dead weight. The lack of a fix or timeline from Google, as described by affected users, could further erode confidence in Google's wearable hardware support, especially as the Fitbit Air is a newer entrant competing with Apple's own ecosystem.
- Fitbit Air users report sync failures with iOS via Error 16 and setup errors since October.
- Common troubleshooting steps like reinstalling apps and re-pairing have not fixed the issue for affected users.
- Google support has acknowledged it as a known issue, per user accounts, but no resolution has been confirmed.
Google Fitbit Air — The Fitbit Air is Google's latest fitness tracker, offering sleek design and health tracking features for iOS and Android users alike. If you're curious about trying it yourself despite the syncing hiccups being reported, it's worth checking out the current offerings and accessories available for it.
See Google Fitbit Air on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.Source: androidauthority.com, 2026-11-12
Published there as: “Google Fitbit Air syncing issues leave some iPhone users unable to access health data”
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