Microsoft Exchange Online outage affects Outlook web users
Published on: 2025-06-09 01:34:05
Microsoft is investigating an ongoing outage preventing Outlook on the web users from accessing their Exchange Online mailboxes.
According to thousands of user reports on DownDetector, the issue started impacting Microsoft's services more than two hours ago and is affecting customers attempting to log into their accounts, accessing the website, and triggering server connection problems.
"We're investigating a potential issue with Exchange Online and checking for impact to your organization," the company said, adding that the incident impacts "any user attempting to access Outlook on the web."
"We've identified a portion of code which is throwing an error. We're working to revert the recent code change and reviewing data from the reproduction to determine any additional next steps."
While the company has yet to share more information on the regions impacted by this incident, it has been tagged as a critical service issue tracked under EX1036356 on the Microsoft 365 Admin Center and
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