WeTransfer says files not used to train AI after backlash
The firm has now updated its terms, saying it has "made the language easier to understand" to avoid confusion.
A WeTransfer spokeswoman told BBC News: "We don't use machine learning or any form of AI to process content shared via WeTransfer, nor do we sell content or data to any third parties."
The file sharing company had received lots of criticism from customers on social media after changing its terms of service, which some interpreted as allowing it the right to use files for AI training.
WeTransfer has confirmed it does not use files uploaded to their service to train artificial intelligence (AI) models.
WeTransfer said the clause was initially added to "include the possibility of using AI to improve content moderation" and to identify harmful content.
It appears to have been changed in late June or early July, according to snapshots taken on the Internet Archive.
The terms had said WeTransfer could use content for purposes "including to improve performance of machine learning models that enhance our content moderation process".
It also included the right for WeTransfer to "reproduce, distribute, modify," or "publicly display" files uploaded to the service.
Some users on social media interpreted this as WeTransfer giving itself the right to share or sell the files uploaded by users to AI companies.
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