Credit where credit’s due: Inside Experian’s AI framework that’s changing financial access

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More While many enterprises are now racing to adopt and deploy AI, credit bureau giant Experian has taken a very measured approach. Experian has developed its own internal processes, frameworks and governance models that have helped it test out generative AI, deploy it at scale and have an impact. The company’s journey has helped to transform operations from a traditional credit bureau into a sophisticated AI-powered platform company. Its approach—blending advanced machine learning (ML), agentic AI architectures and grassroots innovation—has improved business operations and expanded financial access to an estimated 26 million Americans. Experian’s AI journey contrasts sharply with companies that only began exploring machine learning after ChatGPT’s emergence in 2022. The credit giant has been methodically developing AI capabilities for nearly two decades, creatin ... Read full article.