Lanh Nguyen / Android Authority
The Galaxy Z Flip 6 isn’t the latest member of the Galaxy Z Flip family anymore, but it’s still a solid device. Of course, nothing is perfect, and the Z Flip 6 isn’t immune to bugs and glitches. We take a look at some common Samsung Galaxy Z Flip 6 problems and offer potential solutions on how to fix them.
Editor's note: It's important to remember that not every Z Flip 6 owner will come across these problems. In fact, it's more likely that you won't face any issues at all.
Problem #1: Hardware issues (unresponsive inner screen, phone not charging, popping sounds when opening the phone)
Lanh Nguyen / Android Authority
There are a growing number of complaints about Z Flip 6 owners finding an unresponsive inner screen. Since that’s basically the main display, the phone is essentially unusable. Similarly, users are also sometimes seeing a scrambled screen that doesn’t respond to touch inputs, or seeing an issue where the phone crashes when it’s closed.
There have also been complaints about the phone not charging when plugged in (although wireless charging still works), and loud popping or crunching sounds from the hinge.
Potential solutions: I’ve grouped these problems together because, in most cases, it seems to be a hardware fault. Users who have come across these issues say that the only option was to send the phone in for repair, and Samsung replaced the display hardware and the charging port, and fixed the hinge. While it’s best to do so as soon as possible while the phone is still under warranty, there are a few things you can try to at least temporarily use the phone.
If the inner screen is unresponsive or scrambled , you can try a forced reset. Enter the Recovery menu (the steps on how to do so are in the Guides section below) and use the volume keys to navigate to “Reboot System Now” to restart the phone. You can also try wiping the cache partition or using the “Repair Apps” option in case it’s a software issue.
, you can try a forced reset. Enter the Recovery menu (the steps on how to do so are in the Guides section below) and use the volume keys to navigate to “Reboot System Now” to restart the phone. You can also try wiping the cache partition or using the “Repair Apps” option in case it’s a software issue. If your phone isn’t charging , first check the cable and make sure it isn’t torn or frayed. If you can, test it with another charger or plug it into your PC to see if it works. Finally, you can run hardware diagnostics to check for failures. Go to Settings > Battery and Device Care > Diagnostics > Phone Diagnostics and test “Cable Charging.”
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