Siro Rodenas Cortes/Getty Images
ZDNET's key takeaways
Self-learning and self-improving technology will transform enterprise activities.
From augmented leadership to machines as customers, analyst Gartner identifies key trends.
While true autonomous business is a long way off, smart business leaders are preparing now.
The future of your business is autonomous. While there's a lot of debate right now about the augmentation or replacement of workers with artificial intelligence, the organization of the future will build on emerging technology to create new ways of working and operating.
That's according to Gabriela Vogel, vice president analyst in the Executive Leadership of Digital Business practice at research firm Gartner: "We say the future of digital is autonomous business, and AI is the tool that's leading this business change."
Also: Autonomous businesses will be powered by AI agents
While the hype around AI in the past few years has centered on the impact of generative AI, the autonomous business of the future takes digital transformation to a higher level, where new combinations of technology and data deliver new business models.
"AI is a tool; it's not the business change itself," said Vogel. "Autonomous business is when you have a strategy that uses self-learning and self-improving technology to optimize value creation and delivery."
... continue reading