AOL ends dial-up service after more than 30 years AOL is shutting down the dial-up service that introduced homes across the US to the internet. The firm's dial-up offering connects to the internet via a phone line and currently only exists in the US and Canada. Launched more than 30 years ago, AOL dial-up was known for its chirpy whirring start-up sound, but it has long since been replaced by faster alternatives. Fewer than 300,000 people in the US reported having only a dial-up internet connection, compared with more than 300 million with broadband service, according to 2023 government estimates.