Firm apologises for saying it would not process LGBTQ+ payments
40 minutes ago Share Save Tom Gerken Technology reporter Share Save
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Stripe has apologised after staff wrongly said it would no longer process the payments of LGBTQ+ related content or goods. The firm, which millions of global businesses rely on for their online transactions, has come under fire for being one of several payment processors to not allow itself to be used for purchases of adult content online. But when some called to complain, they were told the ban in fact extended to all LGBTQ+ content - including material which wasn't adult or explicit in nature. "The information given by our support team was totally wrong," a Stripe spokesperson told the BBC.
"Stripe has no prohibitions on the sale of LGBTQ+ content or goods. "We're looking into this and making sure future inquiries are answered correctly." Stripe has not wanted to be associated with adult content for several years. But on Wednesday, reports emerged on social media that some staff working for Stripe had told customers the sale of LGBTQ+ content in its entirety would not be allowed either. In one widely-shared clip, a worker tells a caller the ban has been in place for around a month - before later backtracking and stating content is only banned when it is "abusive".
Adult backlash