Elyse Betters Picaro / ZDNET
ZDNET's key takeaways
ChatGPT helps resolve issues with your tech products.
AI gives detailed troubleshooting steps.
Available in both free and paid versions.
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Trying to resolve an issue with your PC, phone, or other technology can be frustrating and time-consuming. In the old days, I would have searched page after page on the web looking for clues. But now I can turn to AI to help me work out the problem. A good AI can serve up the right troubleshooting steps for me to follow until I find a solution, or at least a workaround.
Also: How ChatGPT actually works (and why it's been so game-changing)
Though any AI should be able to act as a support assistant, I've relied on ChatGPT the past few times I needed to tackle a technical glitch. I subscribe to ChatGPT Plus, but the free version of ChatGPT is equally capable of helping you resolve issues with troublesome hardware, software, and anything in between. Here's how it worked for me and how it might work for you as well.
Screenshot by Lance Whitney/ZDNET
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