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An RTX 5090 Founders Edition owner reported that Nvidia rejected an RMA request after 30 days, citing an unreadable serial number printed on the card's metal bracket. The user says the card wasn't tampered with, and several other Reddit users report similar warranty denials tied to the same faded serial number issue.
An entrepreneur with over 15 years running a public relations firm outlines five practical habits for scaling a business without letting customer service quality slip. The core recommendation is treating business development as a scheduled, recurring task rather than an afterthought squeezed in during slow periods.
CenterPoint Energy has confirmed in an SEC filing that an unauthorized party accessed customer personal information through one of its external-facing systems. The disclosure follows claims from a hacker who says they exfiltrated 7.49 million records—including names, addresses, account numbers, billing details and partial Social Security numbers—by exploiting an unprotected public API lacking rate limiting or firewall defenses.
Customer experience consultant Adrian Swinscoe and other business advisers are drawing on punk subculture's anti-establishment, do-it-yourself values as a corrective to corporate practices they see as overly metric-driven and impersonal. Swinscoe reportedly grew frustrated that his field had drifted toward benchmarks and abstract data at the expense of genuine customer connection, prompting him to look to punk's ethos for inspiration.
A reporter's visit to an AI-run store in San Francisco found few customers and little of practical value on offer, while the operation appeared to be burning through money quickly. The store, positioned as a showcase for automated retail, reportedly failed to demonstrate a working business model during the visit.
At DEF CON 34's Bug Bounty Village, Intigriti's Inti De Ceukelaire showed how AI support agents can be manipulated into leaking secrets, sending phishing emails, or performing unauthorized actions. Using prompt injection and email transcript spoofing rather than traditional scanning tools, he collected over $50,000 in bug bounties within a few weekends.
Large corporate customers of OpenAI and Anthropic are pushing back over how their data is handled, with some restricting which AI models employees can use and demanding contractual guarantees against training on their proprietary data. The friction follows a June policy change by Anthropic allowing it to retain customer data from its Claude models to prevent misuse, which some clients fear could expose sensitive business information. Companies like C Spire have secured agreements barring model training on their data, though both AI firms still collect technical usage metadata.
The International Federation of the Phonographic Industry has introduced the Streaming Integrity Initiative, a set of five commitments aimed at reducing fraudulent streaming activity. Sony Music Group, Universal Music Group and Merlin are among the first distributors to back the effort, which focuses on verifying identities, vetting content, detecting bad actors and sharing intelligence across platforms. IFPI is now calling on additional distributors to join the initiative.
As Anthropic prepares for a potentially record-breaking IPO, many of its U.S. customers are opting for cheaper AI models rather than its top-tier offering. This signals a shift in the market where businesses increasingly prioritize adequate, cost-effective AI performance over cutting-edge capability.
Revolut confirmed it handed over sensitive customer information after receiving fraudulent data requests sent from what appeared to be a legitimate government agency email domain. The exposed data reportedly included names, birth dates, addresses, phone numbers, ID documents, and possibly verification selfies and transaction histories. The company says only a limited number of customers were affected and that it has since blocked the fraudulent email address and alerted authorities.
The head of roofing maintenance company Roof Maxx describes how his team distinguishes valuable customer feedback from distracting or inaccurate criticism, despite holding a 4.9-star average across more than 20,000 reviews. He notes that even false claims, including inaccuracies generated by AI tools about the brand, can reveal how competitors are positioning the company and inform marketing decisions.
An Entrepreneur contributor writing from experience scaling a regulated payments company argues that surpassing roughly 100,000 customers does not mark the end of hard problems but the start of new, more dangerous ones. Early shortcuts in engineering, treasury, compliance and onboarding that worked at small scale begin to buckle under volume, often without warning until systems are already strained.