Salesforce shares jumped nearly 23%, their best single-day performance since 2020, following a quarter that beat expectations and the announcement of a new partnership with Anthropic called Claudeforce. The rally coincided with reports that several former Salesforce employees who had left for OpenAI, including two executives, are returning to the company, with dozens more reportedly in talks to rejoin.
An IEEE Computer Society analysis argues that most enterprise AI agent pilots collapse because of problems in the underlying data layer rather than the AI models themselves. Cited culprits include shifting schemas, identity scattered across disconnected SaaS systems, unindexed unstructured content, and access policies that fail to reach the runtime environment.
Salesforce CEO Marc Benioff dismissed concerns that AI would erode demand for traditional software subscriptions, telling CNBC's Jim Cramer that top AI firms actually rely heavily on Salesforce tools. He cited a 435% year-over-year jump in usage of Salesforce and Slack among nine of the ten leading AI companies, framing this as proof that AI complements rather than replaces CRM software. The comments came after Salesforce posted strong quarterly results and guidance, sending shares up more than 12%.
Salesforce and Anthropic expanded their partnership by unveiling Claudeforce, a plugin embedding 37 pre-built sales skills directly into Anthropic's Claude chatbot, letting users draft emails, update records and perform other CRM tasks. It's the first time Salesforce has attached its 'force' branding to another company's product, with more integrations across Claude, Salesforce and Slack planned. The news came alongside Salesforce's fiscal second-quarter earnings, which beat Wall Street estimates.
A scan of 623 European software vendor domains found that only 118 (24%) published a valid security.txt file with a working contact address, while 374 (76%) had none, according to a survey using RFC 9116 criteria. The check comes weeks before the EU Cyber Resilience Act's Article 14 takes effect, imposing a 24-hour reporting window once a vendor learns of an actively exploited vulnerability.