FEMA Didn’t Answer Thousands of Calls From Flood Survivors
It was not immediately clear how FEMA’s responsiveness to calls after the Texas floods compared to its performance after past disasters. FEMA does not publicly release that data on a regular basis. The agency did publish similar data on Oct. 29, 2024, days after Hurricane Helene barreled across the South and nearly three weeks after Hurricane Milton hit Florida. That information showed that the agency did not answer nearly half of the 507,766 incoming calls over the course of a week, E & E News