Insider Claims Microsoft Saved Half a Billion Dollars by Automating Low-Level Jobs
A Microsoft executive has made a bold — if dubious — claim: that the company has already saved hundreds of millions of dollars as it automates thousands of jobs formerly held by humans. As Bloomberg reports based on insider sources, Microsoft chief commercial officer Judson Althoff said during a recent employee presentation that the tech giant saved more than $500 million using AI in 2024 — and that's just at its call centers. Althoff's comments came just days after the company announced layof