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1.
The First 30 Seconds of Customer Contact Have a Bigger Impact on Revenue Than Most Leaders Realize. Here’s Why. (feeds.feedburner.com)
2.
European police dismantles €50 million crypto investment fraud ring (bleepingcomputer.com)
3.
FCC Advances Effort to Bring Telecom Call Centers Back to the U.S. (feeds.content.dowjones.io)
4.
Bored of eating your own dogfood? Try smelling your own farts (news.ycombinator.com)
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