Leprechauns, root causes, and other fairy tales
This is a short talk I gave a while ago about how complex systems fail, and root cause analysis. Transcript is below. Transcript We’re going to talk about root causes today, but since I only have about 10 minutes, I wanted to start with some stories from a book I’m writing called Bedtime Stories To Put Your Children To Sleep Instantly And Also Yourself. This first story is about leprechauns. Once upon a time, there was a company with a new employee, and one day the employee asked their manage